Accepting Clients for Spring 2024 🌷

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Frequently Asked Questions

Our Speech Language Pathologists will respond within 2-3 business days for email enquiries
How long do speech therapy sessions last?
Therapy session times can fluctuate based on a variety of factors including the age of the child, the child’s attention span that day, and the nature and severity of the child’s needs. There will always be time set aside for parents to ask questions, go over home strategies, and discuss any next steps.
Do you direct bill? 
We do not offer direct billing at this time. Most extended insurance providers and employer benefit plans have coverage for speech pathology services and we are happy to provide you with the paperwork needed for you to seek reimbursement. Please speak with your insurance company directly to discuss your specific plan's coverage and reimbursement policies.
Where do sessions take place?
Sessions will take place in our clinic space in Old Strathcona. Free street parking is available. The clinic is located on ground level. Virtual appointments can also be discussed should you prefer.
What is the cancellation policy?
24 hour notice is required for cancellation. If no notice or less than 24 hours notice is given, the full session fee will be charged. If 3 consecutive sessions are missed or cancelled, the SLP reserves the right to discharge the child from their caseload. 

If the client arrives late, the session duration will be adjusted accordingly and end at the original time in order for the next client to be seen on time. The full fee will be charged.
COVID-19 Precautions
Safety during this time is our utmost priority. We follow all precautionary guidelines outlined by the Alberta Government. The regulating body for SLPs, Alberta College of Speech-Language Pathologists and Audiologists (ACSLPA), has released a guideline titled Providing Services During a Pandemic - August 4, 2020 which reinforces the precautionary safety measures to be taken by all speech language pathologists. Virtual teletherapy services are available for those who would prefer this option.
What forms of payment are accepted?
Visa, Mastercard, debit or etransfer are accepted at the end of each session, a receipt will be provided for insurance purposes

Private individualized speech and language therapy.

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